Ok, so less than a week after posting my entry about how I was fooled by Junonia who had adversized having snow pants but when I got there I could not find them, I cam home to a surprise in my inbox.
I received a note from a Customer Service Supervisor and Operations Specialist at Junonia explaining that although they did have, they are now just sold out for the season. She offered me a gift certificate to use next year towards the purchase of a pair of waterproof pants.
She commented that she well understands the importance of warm and dry clothing and looked forward to further communication.
Score 1 for Junonia customer service!
Ego boost for me - someoen is actually reading my blog!